Welcome to Asif Sana Traders. By accessing or using our website, www.asifsanatraders.com, purchasing our LED lighting products, or contacting us regarding an order, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. About Asif Sana Traders
Asif Sana Traders is an LED lighting supplier offering indoor and outdoor LED lighting products, including LED bulbs, downlights, panel lights, flood lights, linear lights, profile lights, and other lighting solutions.
Business Address:
Shop #1, Hamza Center, Beadon Road, Hall Road, Lahore, Punjab, Pakistan.
2. Product Information
We make every effort to ensure that product names, images, specifications, wattages, sizes, colors, and other information displayed on our website are accurate.
However:
- Product images may appear slightly different depending on your screen or device.
- Product specifications may be updated or changed by the manufacturer without prior notice.
- Availability of specific wattages, sizes, colors, or models may vary.
- Actual product appearance may have minor differences from website images.
Customers are encouraged to confirm product specifications and availability with Asif Sana Traders before placing a bulk or commercial order.
3. Prices
All prices displayed on our website are subject to change without prior notice.
The final price may depend on:
- Product model
- Wattage and size
- Quantity ordered
- Availability
- Delivery location
- Applicable taxes or delivery charges
For bulk, wholesale, or project orders, customers should contact Asif Sana Traders for the latest quotation.
4. Orders
Placing an order through our website, WhatsApp, phone, or other communication channels does not necessarily mean that the order has been accepted.
An order is considered confirmed after Asif Sana Traders verifies:
- Product availability
- Quantity
- Customer information
- Delivery details
- Final price
- Payment or other agreed order requirements
We reserve the right to cancel or decline an order if a product is unavailable, incorrectly listed, or if the order information cannot be verified.
5. Payment
Payment terms may vary depending on the product, order quantity, customer, and delivery arrangement.
For certain orders, advance payment may be required before processing.
Customers are responsible for providing accurate payment information and completing the agreed payment process.
6. Delivery
We aim to process and dispatch confirmed orders within the agreed timeframe.
Delivery time may vary depending on:
- Customer location
- Product availability
- Order quantity
- Courier or logistics service
- Weather or unforeseen circumstances
- Public holidays or other operational delays
Asif Sana Traders is not responsible for delays caused by third-party courier or transportation services beyond our reasonable control.
Customers should provide a complete and accurate delivery address and contact number.
7. Inspection Upon Delivery
Customers are advised to inspect the package and products as soon as they receive their order.
If a product appears damaged, incorrect, or incomplete, please contact Asif Sana Traders as soon as possible with your order details and clear photographs or videos of the issue.
This helps us investigate and resolve the matter efficiently.
8. Returns & Exchanges
Returns and exchanges are subject to our Returns & Exchange Policy.
A product may be eligible for return or exchange where applicable if:
- The wrong product was supplied.
- The product was received damaged.
- The product has a confirmed manufacturing defect.
- The return meets the conditions stated in our Returns & Exchange Policy.
Products must generally be returned in their original condition and packaging where applicable.
Certain products may not be eligible for return due to installation, modification, damage caused by improper handling, or other applicable conditions.
9. Warranty
Where a product is supplied with a manufacturer’s or Asif Sana Traders warranty, the warranty is subject to the specific terms applicable to that product.
Warranty coverage may not apply to damage resulting from:
- Incorrect installation
- Incorrect electrical voltage or connection
- Water or moisture exposure where the product is not designed for it
- Physical damage
- Unauthorized modification or repair
- Improper use
- Electrical surges or other external causes
Customers should follow the product’s installation and usage instructions.
10. Installation & Electrical Safety
LED lighting products should be installed by a qualified electrician or competent professional.
Asif Sana Traders is not responsible for damage, injury, electrical problems, or product failure caused by improper installation, incorrect wiring, unsuitable electrical conditions, or misuse.
Always ensure that the product specifications are suitable for the intended installation before use.
11. Website Content
We make reasonable efforts to keep our website information accurate and up to date. However, occasional errors, omissions, or outdated information may occur.
We reserve the right to correct errors, update information, modify product details, or change website content without prior notice.
12. Intellectual Property
All website content belonging to Asif Sana Traders, including our logo, brand name, text, graphics, images, product descriptions, and other original materials, may not be copied, reproduced, modified, or commercially used without our prior written permission.
Third-party product names, trademarks, and logos remain the property of their respective owners.
13. Customer Responsibilities
Customers agree to provide accurate and complete information when placing an order or contacting Asif Sana Traders.
Customers are responsible for:
- Providing the correct name and contact details.
- Providing an accurate delivery address.
- Checking product specifications before installation.
- Using products according to their intended purpose.
- Following appropriate electrical and safety requirements.
14. Limitation of Liability
Asif Sana Traders will not be responsible for losses, damages, or expenses resulting from improper installation, misuse, unauthorized modifications, incorrect electrical connections, or circumstances outside our reasonable control.
Our responsibility regarding a defective or incorrect product will be handled according to the applicable warranty, return, or exchange terms.
15. Privacy
Customer information provided to Asif Sana Traders may be used to process orders, communicate with customers, arrange delivery, provide customer support, and improve our services.
We aim to handle customer information responsibly and in accordance with our Privacy Policy.
16. Changes to These Terms
Asif Sana Traders may update or change these Terms & Conditions from time to time.
Any updated version will be published on this page with the relevant effective date.
Customers are encouraged to review this page periodically.
17. Contact Us
If you have any questions about these Terms & Conditions, products, orders, returns, or warranties, please contact us.
Asif Sana Traders
Address: Shop #1, Hamza Center, Beadon Road, Hall Road, Lahore, Punjab, Pakistan.
Website: www.asifsanatraders.com
We are committed to providing reliable LED lighting products and professional customer service.
Thank you for choosing Asif Sana Traders.